What's Actually Included in a Full-Service Midtown Office

"All-inclusive" is one of those phrases that means whatever the person saying it wants it to mean. Some Midtown offices include the desk and little else; the internet, the coffee, and the meeting room all arrive as separate line items. Here's what a genuinely full-service office should cover, so you can hold any quote up against it.

The line-by-line

• Furniture — desks, task seating, and storage already in the room, not a delivery you arrange.
• Internet — high-speed WiFi and ethernet, working on day one.
• Phones — multiple lines and a dedicated 212 number with call forwarding.
• Utilities — electricity, heat, and water folded into one rate, with no reconciliation at year end.
• Reception — a real person greeting your clients and answering your calls, not a tablet in the lobby.
• Kitchen — a kitchenette with complimentary coffee and tea, and somewhere to sit and eat.
• Cleaning — daily, handled by on-site staff.
• Printing — on your floor, not billed per page.
• Mail — received, sorted, and forwarded.
• Access and security — 24/7 keycard entry in a doorman building with CCTV.

The one thing that's usually extra

Conference rooms. At EONY they're billed by the hour — Room A at $100/hr and Room B at $75/hr, both seating up to 14 with media screens — and full-time members get conference room hours included with their plan. That's worth checking anywhere you tour: an office with cheap rent and expensive meeting rooms can cost more than the reverse.

Why the small things add up

Individually, none of this is expensive. Together, it's the difference between running a business and running an office. Every item above is one fewer vendor, invoice, and interruption — which is the actual product a serviced office is selling.

See what comes standard on our office space with a kitchen and furnished office near Penn Station pages, or compare plans side by side.